{"id":442,"date":"2016-08-12T11:27:02","date_gmt":"2016-08-12T10:27:02","guid":{"rendered":"http:\/\/blogs-new.it.ox.ac.uk\/dst\/?p=442"},"modified":"2021-03-30T07:58:30","modified_gmt":"2021-03-30T06:58:30","slug":"issues-affecting-printing-in-connect","status":"publish","type":"post","link":"https:\/\/blogs-new.it.ox.ac.uk\/dst\/2016\/08\/12\/issues-affecting-printing-in-connect\/","title":{"rendered":"Issues affecting printing in CONNECT"},"content":{"rendered":"<p>There is currently an issue affecting a small number of printers in CONNECT where a Windows Update has changed the behaviour of print driver installations causing a few to prompt for Administrator rights to install the drivers.<\/p>\n<p>We are working in the back ground to identify and fix all of the affected print drivers however this is quite a manual process. In the meantime please contact the <a href=\"http:\/\/help.it.ox.ac.uk\/help\/request\" target=\"_blank\">Service Desk<\/a> if you are experiencing this with the asset tag (P Number) of the printer and we will get it resolved as quickly as possible.<\/p>\n<p><strong>Updated so far<\/strong><\/p>\n<p>Print drivers for the following device models known to have the problem have been updated and should now be back to normal.<\/p>\n<ul>\n<li>Ricoh 2550 series photocopiers<\/li>\n<li>Ricoh 3300 series photocopiers<\/li>\n<li>Ricoh 4000 series photocopiers<\/li>\n<\/ul>\n<p><!--more--><\/p>\n<p><strong>Further Information<\/strong><\/p>\n<p>The understanding so far is that some printer drivers will prompt for admin credentials to install a print driver if it is classed as \u2018unpackaged\u2019 by Microsoft. This is a change of behaviour caused by a security update that Microsoft have released for all operating systems. In theory this will only affect you in one of two scenarios:<\/p>\n<ul>\n<li>You try and add a printer which you have not used before that has a driver affected by this<\/li>\n<\/ul>\n<p><em>or<\/em><\/p>\n<ul>\n<li>You are logged onto a machine on which you have previously used a printer with a driver affected by this AND your last logon was on a different machine to the one you are currently using which did not have this printer installed<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>There is currently an issue affecting a small number of printers in CONNECT where a Windows Update has changed the behaviour of print driver installations causing a few to prompt for Administrator rights to install the drivers. We are working &hellip; <a href=\"https:\/\/blogs-new.it.ox.ac.uk\/dst\/2016\/08\/12\/issues-affecting-printing-in-connect\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":306,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[486],"tags":[],"class_list":["post-442","post","type-post","status-publish","format-standard","hentry","category-announcements"],"_links":{"self":[{"href":"https:\/\/blogs-new.it.ox.ac.uk\/dst\/wp-json\/wp\/v2\/posts\/442","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs-new.it.ox.ac.uk\/dst\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs-new.it.ox.ac.uk\/dst\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs-new.it.ox.ac.uk\/dst\/wp-json\/wp\/v2\/users\/306"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs-new.it.ox.ac.uk\/dst\/wp-json\/wp\/v2\/comments?post=442"}],"version-history":[{"count":4,"href":"https:\/\/blogs-new.it.ox.ac.uk\/dst\/wp-json\/wp\/v2\/posts\/442\/revisions"}],"predecessor-version":[{"id":446,"href":"https:\/\/blogs-new.it.ox.ac.uk\/dst\/wp-json\/wp\/v2\/posts\/442\/revisions\/446"}],"wp:attachment":[{"href":"https:\/\/blogs-new.it.ox.ac.uk\/dst\/wp-json\/wp\/v2\/media?parent=442"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs-new.it.ox.ac.uk\/dst\/wp-json\/wp\/v2\/categories?post=442"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs-new.it.ox.ac.uk\/dst\/wp-json\/wp\/v2\/tags?post=442"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}